All payments are final and non-refundable. Attempting a chargeback or opening a PayPal dispute will result in permanent and irreversible banishment from all of our servers, and other minecraft stores.
All purchases made on the BLOCKWAR store are final and non-refundable. This policy applies to all virtual items, ranks, coins, and other digital products sold through our platform.
Payments are taken and secured by Tebex, a world leader in online gaming transactions.
It could take between 1-20 minutes for your purchase to be credited in-game. If you are still not credited after this time period, please open a support ticket on our forums with proof of purchase and we will look into your issue.
If you are banned from BLOCKWAR for breaking our rules, you will lose access to your purchased goods for the duration of your ban. The strict "no refund policy" will also remain in place.
Initiating a chargeback or PayPal dispute will result in:
• Immediate and permanent ban from all BLOCKWAR servers
• Loss of all purchased items and ranks
• Blacklisting from future purchases
• Potential legal action for fraud
If you experience technical issues with item delivery, please contact our support team immediately. We will investigate and resolve legitimate technical problems, but this does not constitute grounds for a refund.
In the unlikely event that BLOCKWAR permanently closes, no refunds will be provided for previously purchased items. Virtual items have no real-world value and cannot be transferred to other servers.
For purchase-related issues (NOT refund requests), contact us through:
• Discord Server: Join our community Discord
• Email: support@blockwar.exoo.cloud
• Include your transaction ID and Minecraft username
Please carefully consider your purchase before completing the transaction. By purchasing any item from our store, you acknowledge that you have read and agree to this refund policy.